Creativity, Strategy and Communication Agency
Agência Criativa Insurgente, Lda. is committed to respecting the privacy of users, as well as protecting and securing their personal data. This text aims to inform the user about how Agência Criativa Insurgente, Lda. processes the personal data provided through the website insurgente.pt.
This privacy policy applies to all personal data collected through the website agenciainsurgente.pt (“Website”) of Agência Criativa Insurgente, Lda. The entity responsible for processing this data is: Agência Criativa Insurgente, Lda., with legal entity number 518088910, headquartered at Zona Comercial dos Valados, Relva, Rua António Medeiros e Almeida, 16, 9500-680 Ponta Delgada. The user should carefully read this privacy policy and freely decide whether they wish to provide their personal data to Agência Criativa Insurgente, Lda., before using the website. The user guarantees that they are of legal age and that the data communicated is true, accurate, complete and current, being responsible for any non-conformity. If the communicated data belongs to a third party, the user guarantees that they have informed that third party about the conditions set forth in this document and that they have obtained their authorization to provide their data to Agência Criativa Insurgente, Lda. for the indicated purposes. You may contact Agência Criativa Insurgente, Lda. regarding any question related to this privacy policy through the following contact points:
Customer service: (+351) 916 635 525
Electronic contact: hello@insurgente.pt
The personal data collected through the Website is intended to allow responding to or following up on user requests, being processed for the following purposes:
The processing of personal data is necessary to carry out the above-mentioned operations in the context of executing the contract between the user and Agência Criativa Insurgente, Lda., or pre-contractual measures at the user’s request. Joining partnerships promoted by Agência Criativa Insurgente, Lda., through the Website, may require the sharing and transmission of your personal data with Agência Criativa Insurgente, Lda.’s partners. Agência Criativa Insurgente, Lda. will only share your personal data with said partners to the extent strictly necessary and, whenever applicable, after collecting your prior consent and acceptance of the specific partnership terms and conditions, available at the time of personal data collection for this purpose.
The user’s personal data may be communicated to suitable service providers contracted by Agência Criativa Insurgente, Lda., who will process the data exclusively for the purposes established by Agência Criativa Insurgente, Lda., and in observance of the instructions issued by it, strictly complying with legal norms on personal data protection, information security and other applicable norms under the terms of a written agreement concluded between the parties. The user’s personal data may also be communicated to commercial partners of Agência Criativa Insurgente, Lda. for the purpose of joining a partnership, at the user’s request and after collecting consent for this purpose. Agência Criativa Insurgente, Lda. may also communicate the user’s personal data to third parties when the transmission is carried out within the scope of compliance with a legal obligation, a deliberation of the National Data Protection Commission or other relevant supervisory authority, or a court order. They may also be communicated for any other legitimate purpose provided by law.
Agência Criativa Insurgente, Lda. will seek to ensure that the processing of personal data takes place entirely within the European Economic Area. Exceptionally and when strictly necessary for the pursuit of the processing purposes described in this Policy, Agência Criativa Insurgente, Lda. may transfer the collected personal data to third countries or international organizations for which there is an adequacy decision from the European Commission or subject to adequate safeguards provided by law, such as the conclusion of standard contractual clauses for the transfer of personal data (under the terms of article 46 of the GDPR). When transferring data to third countries or international organizations based on adequate safeguards, Agência Criativa Insurgente, Lda. will ensure supplementary measures to guarantee that personal data enjoys a level of protection essentially equivalent to that existing in the European Union.
Agência Criativa Insurgente, Lda. will retain users’ personal data for the period of time necessary to achieve the purposes for which they were collected. In case there is a contract between Agência Criativa Insurgente, Lda. and the user, the data will be retained during the contract’s validity period plus the limitation and expiration periods of the rights arising from it, unless Agência Criativa Insurgente, Lda. is required to maintain them for a longer period by force of law. Agência Criativa Insurgente, Lda. may also maintain the data beyond these periods for statistical purposes, and should anonymize them for this purpose.
The user has the right to request from Agência Criativa Insurgente, Lda. access to personal data concerning them, as well as their rectification or deletion. They also have the right to limitation of processing regarding the user, or the right to object to processing, as well as the right to data portability, under the terms of the laws governing personal data processing. The right to deletion will be conditioned in cases of personal data that is necessary for compliance with legal obligations. To exercise the above-mentioned rights, the user may contact the data controller through the addresses indicated in point no. 1 of this policy. The user also has the right to file a complaint with the National Data Protection Commission, if they understand that their rights regarding their personal data have been infringed. For any question related to this privacy policy, the user may also contact the data protection officer (DPO) of Agência Criativa Insurgente, Lda., whose email address is hello@insurgente.pt.
Agência Criativa Insurgente, Lda. develops its best efforts to protect users’ personal data against unauthorized access through the Internet. For this purpose, it uses security systems, rules and other procedures to guarantee the protection of personal data, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction. It is, however, the responsibility of users to guarantee and ensure that the device used to access the Website is adequately protected against harmful software, computer viruses and worms. Users should be aware that, without adopting adequate security measures (for example, secure configuration of the browsing program, updated antivirus software, security barrier software and not using software of dubious origin), the risk of personal data and passwords being accessed by unauthorized third parties is aggravated. Additionally, if you detect any defect, bug or anomaly on the Website, the user should immediately communicate its existence to Agência Criativa Insurgente, Lda. and not seek through them to access commercial information, personal data of other users, alter the Website’s characteristics or, in any other way, exploit the defect, bug or anomaly to use the digital channels irregularly, unlawfully or differently from what was designed by Agência Criativa Insurgente, Lda.
Through the Website, the User can share relevant news on various social media platforms, namely: Facebook, Instagram, LinkedIn and Twitter. Agência Criativa Insurgente, Lda. cannot be held responsible for the processing of your personal data that is carried out by these platforms as a result of your sharing. Therefore, the user should carefully read the Terms and Conditions and Privacy Policies of these platforms before sharing news.
The Website uses cookies. To learn more, visit our Cookie Policy.
Agência Criativa Insurgente, Lda. may change this Privacy Policy at any time. When these changes occur, they will be disclosed through the Website and/or communicated to users through the available contacts.
Date of last change: May 13, 2024
This Cookie Policy explains how we use information collected through cookies and other tracking technologies on this website (“Website”) of Agência Criativa Insurgente, Lda. These Digital Channels use cookies not only to ensure they function correctly, but also to provide you with a better browsing experience, allowing continuous improvement of available services or protecting your data. The Cookie Policy should be read together with our Privacy Policy, where we explain how we protect your privacy in our use of cookies and other information. For any questions about the Cookie Policy, you may contact Agência Criativa Insurgente, Lda. through the following contact points:
Customer service: (+351) 916 635 525
Electronic contact: hello@insurgente.pt
Cookies are small information files placed by websites you visit and stored in the browser of the device you use to access the internet (for example, your computer or mobile phone). These files help the website remember information about your visit and facilitate your next visit: maintaining Users’ actions and preferences for a certain period of time, maintaining or recognizing your username, the language in which you want to browse the site or other settings. Cookies can be classified according to various criteria.
Considering their purpose, cookies can be:
(a) Strictly necessary cookies – when they are necessary to ensure the website’s functioning and/or to ensure the availability of functionalities requested by the user, or to save your preferences regarding browsing on it, whenever you use the same device and so request.
(b) Analytical cookies – have an accessory character and collect statistical information with the aim of helping website owners analyze their use and better understand their visitors’ engagement with the websites. Another function for which these cookies may be used, together with some advertising cookies, is to allow measuring interactions with the advertisements we present.
(c) Personalization cookies – have an accessory character (not necessary for the website’s functioning, but can improve its performance) and are used to personalize the user’s browsing experience.
(d) Advertising cookies – have an accessory character and aim to make advertising more attractive to users and advertisers, through the selection of advertising based on what is relevant to the user, in order to improve campaign performance reports and avoid showing advertisements that the user has already seen or marked as not being relevant.
Considering the useful life period of cookies, these can be distinguished between:
(a) Session cookies – have a provisional character, being eliminated from the cookie file when or shortly after closing the browser or application used to access the Digital Channels. Through this type of cookies it is possible, for example, to analyze web traffic patterns, allowing us to identify problems, safeguard security and provide a better browsing experience.
(b) Permanent cookies – unlike session cookies, these are not eliminated when closing the browser or application, remaining saved on the User’s devices. They are used whenever a new visit to the website is made, allowing, for example, to personalize the browsing experience according to the User’s interests and provide a more individualized service. Considering the entity that places the cookies, these may be classified as follows:
(a) Own cookies – are sent to the User’s device through equipment or domains managed by Agência Criativa Insurgente, Lda. and from which the service requested by the User is provided.
(b) Third-party cookies – are sent to the User’s device from equipment or a domain managed by a third-party entity over which Agência Criativa Insurgente, Lda. has no control. In these cases, the third party may process the data collected through cookies and Agência Criativa Insurgente, Lda. may not have the capacity to configure their functioning.
On Agência Criativa Insurgente, Lda.’s Website, the following types of cookies are used:
a) Strictly necessary cookies;
b) Analytical cookies;
c) Personalization cookies;
d) Advertising cookies.
It may happen that not all our Digital Channels use all the cookie categories listed above.
In the case of strictly necessary cookies, it is not possible for the website to function without them. As for other types of cookies, the choice is the user’s. According to current legislation, Digital Channels may only use cookies with the user’s prior and express consent, except if the placement of certain cookies is strictly necessary to provide the service you have expressly requested or to make available access to a certain functionality of the Digital Channels.
All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely through selecting the appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser.
Please be aware that disabling cookies through your browser settings may have an impact on the functioning of the Digital Channels, since the configuration panel of most modern browsers does not offer a level of detail that allows users to reject all cookies that are not strictly necessary to allow the use of the websites you visit. On equipment that offers this type of functionality, you may have greater control over your cookies using free extensions available online.
Agência Criativa Insurgente, Lda. may, at any time, without prior notice and with immediate effect, change, add or revoke, partially or totally, this Cookie Policy. Any changes relevant to the user will be immediately disclosed on the Digital Channels, being able to access the information and, depending on the type of cookie in question, consent to its use.
Last update: May 13, 2024.